The Manchester Utilities Authority’s primary goal is to supply adequate quantities of quality water to its customers in a cost effective and fiscally responsible manner.
Manchester Utilities Authority (MUA) serves Haledon as well as portions of North Haledon and smaller portions of neighboring towns in Passaic and Bergen counties. Water sold to customers is purchased from Passaic Valley Water Commission.
Please contact the Water Clerk @ 973-942-6538 ext. 2 or rjamoukha@haledonboronj.com with questions or concerns about billing, schedule work orders and final readings.
Please contact MUA Secretary @ 973-942-9027 ext. 3 or dwahad@haledonboronj.com for all other questions.
Haledon Water Customers:
Please be advised that the Manchester Utilities Authority will be commencing its Annual Fall Hydrant Flushing Monday thru Thursday beginning Monday, September 16, 2024, between the hours of 8:00 am and 12:00 am. The flushing program is expected to continue for approximately five weeks ending October 25, 2024. This is one of the many steps we are taking to improve the quality of our water.
During this time you may experience decreased water pressure and discolored water.
We apologize in advance for any inconvenience this may cause.
MANCHESTER UTILITIES AUTHORITY WATER LINES SURVEY
Help Us Get the Lead Out!
This is an important notification from the Manchester Utilities Authority about your water system.
Our Engineering Consultant, Arcadis U.S., Inc. (Arcadis) and Licensed Operation, De Block Environmental Services, LLC (De Block) will be assessing our customer’s water service line materials. Water service lines connect our water main to your home or property and can be made of copper, plastic, galvanized steel, iron, or lead.
Please “pipe up” and help us by answering a few questions if we contact you or come to your door. Our representatives (Arcadis and De Block staff) will be conducting in-home inspections of your service line from July 8 through August 16, 2024. Arcadis and De Block staff will have photo IDs and wearing branded clothing. Please check for proper identification before allowing anyone self-identifying as a water system representative into your home or building. Contact us if you have any questions (see contact information below).
How Can You Help!
Your assistance is very important in helping us meet the goal of identifying and replacing lead and galvanized service lines by 2031.
Please complete the Water Line Material Identification Surveys previously mailed to all customers and available online below. If you have any questions about the Authority’s lead service line inventory efforts, please contact us by email at info@muawater.net.
If you would like to schedule an appointment for the Authority’s staff or representatives to complete the Water Line Material Identification Survey, please contact Rama Jamoukha at 973-942-6538 ext. 2 or by email at rjamoukha@haledonboronj.com.
WE ENCOURAGE RESIDENTS TO UTILIZE ONLINE PAYMENT SERVICES
WATER PAYMENTS (CHECKS ONLY) WILL BE ACCEPTED AT BOROUGH HALL VIA DROP-BOX
The State Low Income Household Water Assistance Program (LIHWAP) can help you pay arrears for your water and sewer bills. The program may also be able to help address tax liens due to water and sewer arrears. To get more information and apply, go to waterassistance.nj.gov or call NJ211.
SURVEY FOR PRIVATE WELL OWNERS
LEAD SERVICE LINE INVENTORY JULY 2024
WATER LINE MATERIAL IDENTIFICATION ONLINE SURVEY FORMS
Online payments!
If you would like to pay your bill online, please click here.
Lead in Drinking Water Information
The Division of Water Supply & Geoscience now has information available regarding lead in drinking water, specific to Consumers, Schools and Childcares, and Public Water Systems. Please click here to read more